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    Find answers to the most frequently asked questions

    Strandpark De Zeeuwse Kust

    Algemeen

    Are there any Halloween activities at the park?

    Absolutely! There’s plenty to enjoy at Strandpark De Zeeuwse Kust during Halloween. Join an exciting trick-or-treat trail, make your own witch’s brew or get creative with pumpkins. Our entertainment team organises all kinds of spooky fun for the children. Want to know what’s happening during your stay? Check the latest programme on our entertainment page for all activities and times.

    Kan ik ook buiten de schoolvakanties een midweek boeken?

    Ja, ook buiten de schoolvakanties kun je een midweek boeken bij Strandpark De Zeeuwse Kust. Juist in het voor- en najaar is Zeeland een heerlijke bestemming voor een paar dagen weg. Geniet van de rust, de natuur en de uitgebreide faciliteiten van het park.

    Is een midweek in Zeeland geschikt voor gezinnen met kinderen?

    Zeker! Strandpark De Zeeuwse Kust is een ideale bestemming voor een midweek met het hele gezin. Kinderen kunnen zich vermaken in het zwembad, de binnen- en buitenspeeltuinen en tijdens de georganiseerde activiteiten. Ook het strand van Renesse ligt op slechts 250 meter afstand.

    Welke faciliteiten zijn er tijdens een midweek beschikbaar?

    Tijdens je midweek kun je genieten van verschillende faciliteiten op Strandpark De Zeeuwse Kust. Zo beschikt het park over een zwembad, een binnenspeeltuin, horecagelegenheden en sportmogelijkheden. De openingstijden en beschikbaarheid van faciliteiten kunnen per seizoen verschillen.

    How can I contact you?

    Our address is Helleweg 8, 4326 LJ Renesse/Noordwelle.

    You can reach us at 0111468282 or via Info@dezeeuwsekust.eu

    What's the fastest way to get to the beach?

    The beach is 250 meters from the park. Walk through the chalet park, cross Rampweg, and then take the dune path to reach the beach.

    What time does it have to be quiet in the park?

    After 11:00 p.m., the entire park must be quiet and peaceful.

    How far is it from the park to downtown Renesse?

    Het centrum van Renesse is 2,5 kilometer van het park verwijderd.

    How does license plate registration work?

    You can register your car’s license plate number through our Strandpark app. The barrier opens automatically when you’re in front of it. Only one car is allowed inside the barrier at a time. One additional car can park in the parking lot for free using the license plate number. Fees will be charged for any other cars in the parking lot.

    I forgot my username for the Strandpark app. What should I do?

    The username is the email address we have on file.

    I forgot my password for the Strandpark app. What should I do?

    Click on “Forgot your password?” and a new password will be sent to the email address we have on file.

    I can't log in to the Strandpark app. What should I do?

    Please send an email to info@dezeeuwsekust.eu so we can find a solution.

    I’m staying at Strandpark De Zeeuwse Kust can I bring a guest?

    We allow a maximum of 6 people per camping pitch or rental accommodation (unless otherwise stated in the accommodation description). Provided this maximum is not exceeded, an additional guest may stay with you. Please contact reception for details of the charge for the extra person.

    I’d like to drive two cars onto the campsite is that possible?

    One car may be parked at the property. The second car must be parked in the public car park.

    Is there Wi-Fi at the park?

    Yes, there is an open Wi-Fi network available in the park. Please note that the connection speed is limited.

    Can I also follow you on social media?

    You can follow us on Instagram, Facebook and TikTok!

    Instagram: 

    @zeeuwsekust
    @hoteldezeeuwsekust
    @strandclubhorizon

    Facebook: 

    Strandpark De Zeeuwse Kust
    Hotel De Zeeuwse Kust
    Strandclub Horizon

    TikTok: 

    @strandparkdezeeuwsekust
    @strandclubhorizon

    Can I have my mail delivered during my stay?

    Unfortunately, it is not possible to have mail or packages delivered to the park during your stay. You can have your order delivered to a pick-up point instead, for example at Praxis or Primera in Renesse.

    Can family and friends visit the park?

    If your friends and/or family would like to visit Strandpark De Zeeuwse Kust, that is no problem. They can park their car in the main car park. If they would like to use the swimming pool and spray park, they can purchase a ticket at reception for €11.50 per person.

    Where can I find the park map?

    The park map can be found on our website and in our app.

    Where is Hotel De Zeeuwse Kust located?

    Hotel De Zeeuwse Kust is located at Strandpark De Zeeuwse Kust, on the right-hand side of the main building. View our accommodation options to see all available suites.

    What if there is an emergency and the reception is closed?

    In an emergency, call 112 for the police, fire brigade and/or ambulance. Then also inform reception by calling +31 (0)111 468282, so they can provide assistance where needed.

    Are groups of young people travelling without adults allowed at the campsite?

    Strandpark De Zeeuwse Kust is a family campsite. Young people under the age of 23 are not allowed to stay at the campsite without parental supervision.

    Are pets allowed at the park?

    Pets are allowed at the park as long as they are kept on a leash. Pets are permitted on all camping pitches. For chalets and hotel suites, it is stated per accommodation whether pets are allowed. There is a designated dog walking area around the park with dog waste bags available. We kindly ask you to clean up after your pet. Pets must stay overnight in the accommodation or camping unit and may not be left alone. The fee for a pet is €9.00 per night. A maximum of 2 dogs is allowed per accommodation or camping pitch.

    Dogs are allowed on the beach.

    Camping

    Hoe ver ligt Strandpark De Zeeuwse Kust van het strand?

    Strandpark De Zeeuwse Kust ligt op slechts 250 meter van het strand van Renesse. Vanuit het park wandel je binnen enkele minuten naar zee. Ideaal voor een strandwandeling, een dagje uitwaaien of ontspannen aan de Zeeuwse kust.

    Does the campground have sites available during the early and late seasons?

    We offer a late-summer package and a winter camping package. For more information, we’d be happy to assist you by phone or email. You can reach us at 0111468282 or via Info@dezeeuwsekust.eu.

    How big are the campsites?

    Standard camping sites: Sites ranging from 100 m² to 160 m²

    L camping sites: Sites ranging from 160 m² to 200 m²

    XL camping sites: Sites larger than 200 m²

    How many amperes can I use?

    Each campsite is equipped with a 16-amp electrical connection.

    Where can I find the CamperClean unit?

    Both restroom facilities are equipped with a CamperClean machine. You place the full toilet cassette into the machine, where it is thoroughly cleaned and refilled with fresh chemical toilet fluid. This costs just €2.50 per use.

    Where can I empty my chemical toilet?

    You can empty the chemical toilet at the designated disposal site, which is located near the restroom building.

    Where can I refill and/or replace my gas cylinders?

    At Mol Schuddebeurs, you can buy or exchange new gas cylinders.

    Mol Schuddebeurs is located at Kloosterweg 11A, Noordgouwe, and can be reached by phone at +31 (0)111 – 453 330.

    You can refill gas cylinders at Gasvulstation Zeelanderij; Trambaan 21, Zonnemaire, which can be reached at +31 (0)111 - 401 424.

    Are there dishwashers and a laundromat on site?

    In the restroom buildings, you’ll find dishwashers that are free to use. The laundromats are also located here. The washing machines automatically dispense detergent, so you don’t need to bring your own. You can easily purchase laundry and dryer tokens online through our app:

    • Laundry token: €6.00
    • Dryer token: €2.50

    Accommodaties

    Welke accommodaties kan ik boeken voor een midweek in Zeeland?

    Bij Strandpark De Zeeuwse Kust kun je kiezen uit verschillende accommodaties voor een midweek in Zeeland. Denk aan comfortabele chalets, luxe glampingaccommodaties en ruime kampeerplaatsen. Of je nu samen, met het gezin of met je hond op vakantie gaat, er zijn verschillende mogelijkheden voor een passend verblijf.

    Is it possible to order room service from the hotel room?

    Unfortunately, it is not possible to order room service in your hotel room.

    Can I park my car at the accommodations?

    At the campground, you’re allowed to park one car at your site. The chalets have a parking space where you can park your car. Some of them have two parking spaces available. If you’re staying at the hotel, you can park your car next to the hotel. The parking spaces are numbered; these numbers correspond to the hotel room numbers. You may also park one car for free in the large parking lot using your license plate number. If you have more than two cars, you can park the additional cars in the large parking lot for a fee.

    Do you also rent out cribs and high chairs?

    We can provide a crib or high chair in your room. The cost per crib or high chair is €10 per stay. If you are staying at the hotel, we can provide these free of charge.

    Are bed linen sets and towel sets included with the rental accommodations?

    If you're staying in a rental property, sheet sets are included (so you don't need to book them separately); they'll be ready for you upon arrival. You can book additional towel sets for €11 per set. You can also book a new sheet set for €11 per set.

    Aankomst & Vertrek

    How do I open my lodging?

    You can unlock the door using your phone. Log in through the “Strandpark De Zeeuwse Kust” app and make sure Bluetooth and location services are turned on on your phone. Then press the “Access” button and hold your phone up to the doorknob. The door will open.

    Is a flexible arrival or departure date possible?

    Flexible check-in is possible if the accommodation is already available and clean. You’ll receive a notification in the app. You can check in through the app. In any case, you can park your car in the general parking lot and use the facilities all day long. During the early and late seasons, we offer flexible arrival and departure days for the campground and the chalets. During peak season, we only accept weekly bookings. For the hotel, you can arrive or depart any day.

    Is it also possible to check out later?

    If availability permits, this is possible! The fee for a late check-out is €50 for the hotel and rental accommodations. The fee for a late check-out is €25 for campsites. You may use the accommodation or campsite until 5:00 PM. To arrange this, you must contact the front desk one day in advance.

    What time is the latest I can arrive?

    In principle, you can use your license plate number to drive straight to your destination or accommodation without having to stop at the front desk. The barriers are in operation from 7:00 a.m. to 11:00 p.m. If you have any questions and would still like to stop by the front desk, you’re more than welcome to do so. The front desk is open until 5:00 p.m. during the off-season and until 8:00 p.m. during the high season. If you still have questions after that, you can visit the restaurant until 10:00 p.m.

    What time can we check out by?

    Vacation Rentals: 10:00 a.m.

    Hotel: 11:00 a.m.

    Campground: 12:00 p.m.

    What time can we check in?

    Campground: 1:00 p.m.

    Hotel: 2:00 p.m.

    Rental accommodations: 3:00 p.m.

    What do I need to do before I stay with you?

    Before you arrive, we ask that you download our app, “Strandpark De Zeeuwse Kust,” from the App Store. There, you can upload the photos needed for facial recognition and enter your license plate number in advance, so you won’t have to do this during your stay. You can also find all the information about your reservation in this app.

    Can I check in earlier than the specified arrival time?

    Unfortunately, early check-in is not possible unless you receive a notification in the Zeeuwse Kust App that your room is ready.

    Faciliteiten & Openingstijden

    Do we need to make a reservation for Strand Café DOK?

    We recommend that you make a reservation so you can be sure to get a table. You can make a reservation via the website or the app.

    Do you have an ATM?

    There is an ATM at the front desk. It can be used during the front desk's hours of operation.

    Do you have electric charging stations?

    There are four charging stations for electric cars in the general parking lot.

    Does the campground also have biking and hiking trails?

    A cycling route map of Schouwen-Duiveland is available at the front desk for €1, and one of North Zeeland for just €7.

    What time is the front desk open?

    If you have any questions or comments, please contact the front desk. The front desk is open from 8:00 a.m. to 5:00 p.m. during the off-season and from 8:00 a.m. to 8:00 p.m. during the high season. If the front desk is closed, please visit the restaurant.

    I've already checked out. Can I still use the campground facilities?

    On the day of arrival and departure, you may use the park’s facilities all day long. You may park your car and/or camping equipment in the general parking lot.

    I have guests coming over can they use the pool, too?

    Sure thing! A one-day pass costs €11.50 per person.

    I'm not staying at the park. Can I use the facilities?

    Of course you can! You can use the pool for €11.50 per person, except during holiday weekends and school breaks.

    I'd like to order takeout. How does it work?

    The snack bar is open every day from 12:00 p.m. to 9:00 p.m., and you can pick up food there.

    I'd like to play mini-golf. How does it work?

    The mini-golf course is open daily and is located to the left of Hotel De Zeeuwse Kust. Clubs, balls, and scorecards can be borrowed at the front desk for a deposit of €20.

    I'd like to use the tennis court. How does that work?

    The tennis court is located behind the new outdoor playground and is open all day. If you haven't brought your own tennis rackets and balls, you can rent them at the front desk for a €20 deposit. 

    Is there an air trampoline available?

    The air trampoline is located behind the restroom building. It is available for use from 10:00 a.m. to 9:00 p.m.

    Is there a movie theater on site?

    There is a children's movie theater in the main building. Various movies are shown there throughout the day.

    Is there a supermarket in the park?

    There is a mini-market in the main building. It is open from 8:00 a.m. to 5:00 p.m. during the off-season and from 8:00 a.m. to 8:00 p.m. during the high season.

    Is there a football field?

    Yes, the football field is located next to the new theater, where the tennis court is also located.

    Can I host a party at Restaurant DOK or La Costa?

    Both restaurants offer a variety of options for family celebrations, reunions, birthdays, or cozy dinners. We’re here to help with any occasion. We’re also an official wedding venue where you can exchange vows on one of our beautiful rooftop terraces overlooking the dunes. For more information about the options available, please contact us at info@strandcafedok.nl.

    Can I have breakfast at the restaurant?

    Breakfast is included when you stay at the hotel. If you're not staying at the hotel but would still like to have breakfast, please contact the front desk for more information.

    Until what time is the gate open?

    The gate is open from 7:00 a.m. to 11:00 p.m. If you arrive after 11:00 p.m., you can park your car in the general parking lot next to the driveway and continue on foot.

    The gate at the front of the road is accessible 24 hours a day and opens automatically based on your license plate number. If you wish to leave the park before 7:00 a.m. or after 11:00 p.m., you can park your car in the general parking lot in advance. Then drive your car up to just before the gate, and it will open automatically.

    Do you rent out bikes?

    You can rent bicycles through our website.

    Where can I view the menu?

    You can view the menu in the app.

    When is the entertainment team on site?

    An entertainment team is on hand during holidays and vacation periods. Click here for the exact dates and activities.

    When is the pool open?

    The pool is open year-round from 8:00 a.m. to 8:00 p.m. The play ship and spray park open at 9:00 a.m. Since the spray park and the whitewater course are outdoors, the spray park will be closed in case of bad weather. Don’t forget to upload your photos for facial recognition in “My Environment”!

    When is Strand Café DOK open?

    Strand Café DOK is open year-round from 11:00 a.m. to 9:00 p.m.

    Are there lockers at the pool?

    There are lockers available at the pool that can be used with a code of your choice. You insert €1.00, which is returned to you after you open the locker.

    How do you get access to the pool?

    Access to the Pool via Facial Recognition: Strandpark De Zeeuwse Kust

    At Strandpark De Zeeuwse Kust, facial recognition is used to provide easy access to the pool. This process is handled through the Strandpark app, where you can easily add a photo yourself.

    Here’s how it works:

    Upload a photo: Add a passport photo or selfie to the app.

    Important guidelines for your photo: Make sure you’re looking straight into the camera.

    Position your face in the center of the photo.

    Use an image that does not include other people, animals, or accessories such as sunglasses, caps, or hats.

    Consent: During the upload process, you will be asked for explicit consent to process your biometric data.

    No facial recognition?

    Would you prefer not to use this technology? You can request an alternative at the front desk, such as an access code or a physical pass.

    Privacy and Data Management:

    The photo is converted into a facial template by our provider, EasySecure.

    Both the photo and the template are deleted immediately after your stay, unless you give explicit consent to retain this data for a future reservation.

    With these measures, Strandpark De Zeeuwse Kust offers a user-friendly and secure way to access the facilities.

    How can I book a padel court?

    You can easily reserve a court through the website. Go to the “Sports” page under “Our Facilities” and click on “Buy Your Ticket”; you will then be redirected to our booking platform.
    You can choose between a double court (for 4 people) or a single court (for 2 people).

    I'd like to book a massage. How does it work?

    You can easily book a massage through the website. Go to the “Wellness” page under “Our Facilities” and click on “Book a Massage”; you will then be redirected to our booking platform. You can choose from a variety of massages.

    How do I reserve the VacuShaper?

    You can easily reserve the VacuShaper through the website. Go to the “Sports” page under “Our Facilities” and click on “Buy Your Ticket”; you'll then be redirected to our booking platform. You can choose between the bike, treadmill, or roller.

    I'd like to use the fitness area. How does it work?

    You can easily purchase a day pass for the fitness center through the website. Go to the “Sports” page under “Our Facilities” and click on “Buy Your Ticket”; you'll then be redirected to our booking platform. You can purchase a day pass for just €8.95.

    How can I reserve the Float Cabine?

    You can easily reserve the Float Cabine through the website. Go to the “Wellness” page under “Our Facilities” and click on “Book Wellness”; you will then be redirected to our booking platform.

    I'd like to use a tanning bed. How does it work?

    You can easily reserve a tanning bed through the website. Go to the “Wellness” page under “Our Facilities” and click on “Book Wellness”; you will then be redirected to our booking platform. You can choose from 10, 20, or 30 minutes.

    I'd like to go to the sauna. How does it work?

    You can easily reserve the sauna through the website. Go to the “Wellness” page under “Our Facilities” and click on “Book Wellness”; you will then be redirected to our booking platform.

    I'd like to go bowling. How does it work?

    You can easily reserve a bowling lane through the website. Go to the “Bowling Lanes” page under “Our Facilities” and click on “Book a Bowling Lane”; you will then be redirected to our booking platform. You can rent a lane for 1, 2, or 3 hours.

    Reserveringen & Betalingen

    Can I purchase cancellation insurance?

    If you have not purchased cancellation insurance and wish to cancel your reservation, the cancellation will be handled in accordance with the terms and conditions of the RECRON trade association. In the event of early departure (e.g., bad weather, illness, etc.), no refund will be issued. Below you will find the terms and conditions and can calculate the premium. In the event of cancellation, the vacationer must pay a fee to the business owner.

    This amounts to:

    • If canceled more than three months before the start date, 15% of the agreed-upon price.
    • If canceled between three and two months before the start date, 50% of the agreed-upon price.
    • If canceled between two and one month before the start date, 75% of the agreed-upon price.
    • If canceled within one month of the start date, 90% of the agreed-upon price.
    • If canceled on the start date, 100% of the agreed-upon price.

    You can purchase cancellation insurance for your vacation at the time of booking or, at the latest, within one week of the booking date. The policy is provided by recreatieverzekering.nl.

    How do I pay for my vacation?

    After making a reservation, you will receive a reservation confirmation from us. This confirmation will also include the payment deadlines.

    How do I make a reservation?

    There are several ways to make a reservation. You can book with us online, by phone, or by email.

    How can I extend or shorten my vacation?

    Send an email to info@dezeeuwsekust.eu or call 0111468282.

    How do I reserve more than one campsite or accommodation?

    If you want to reserve multiple campsites or accommodations, you must make separate reservations for each one.

    Is there a minimum length of stay?

    During certain periods, we offer package deals. For example: Easter, Ascension Day, Pentecost, and Corpus Christi. During these periods, only the entire package can be reserved. During summer vacation, the minimum stay is 7 days. Guests may check in or out on any day of the week.

    Can I choose my own campsite or lodging?

    Yes, you can! Selecting your own accommodation or campsite costs €15.00. This ensures you won’t be reassigned to a different spot or accommodation. You can do this by checking the box labeled “I would like to choose my own spot on the map” when booking on the website.

    During holidays, I can only book a stay at the campground for a specific period. Can I also book a single night's stay?

    No, during certain periods we offer a package deal. For example, at Easter, Ascension Day, Pentecost, and Corpus Christi. During these periods, only the entire package can be booked.

    According to the website, at what age is my child considered a baby, and at what age is he or she considered a child?

    Up to and including age 2, a child is considered a baby. Children who are 3 years old or older are classified as children.

    When will I get my security deposit back for my rental accommodation?

    The deposit for your accommodation or the remaining balance will be refunded no later than 14 days after your departure. Of course, we’ll need your bank account number for this, which you can enter in the app.