Questions and answers

Frequently Asked Questions

Arrival and departure

What time is the reception open?

The reception is open in the low season from 8 a.m. to 5 p.m. and in the high season from 8 a.m. to 8 p.m.
If the reception is closed, you can check in in the restaurant. 

Until what time can I arrive?

In the low season the reception is opened from 8 a.m. until 5 p.m. and in the high season the reception opened from 8 a.m. until 8 p.m. If the reception is closed, you can check in at the restaurant until 22:00 h.

Is it also possible to check out later?

If the availability allows this, this is possible! The costs for a late check-out are € 25. You may then use your accommodation or camping pitch until 5 p.m. You can inquire about this with our reception staff.

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General

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Facilities

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Reserve and payments

How do I pay my vacation?
After booking you will receive a booking confirmation from us. This also states the payment terms. You can pay for your booking by logging into the "mijn omgeving" or by making a bank transfer.
When will I get my deposit back from my rented accommodation?

The deposit for an accommodation, or the remainder thereof, will be refunded no later than 14 days after departure. For this, your account number must of course be known to us.

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Accommodations

How many power can I use?

Every pitch has 16 ampere of electricity.

How large are the camping pitches?

The caravan sites are approximately 10 meters by 10 meters. The length of the camper pitches are different. By clicking on the balloon on the map you will immediately find the length of the various camper pitches.

Are bed linen and towel packages included with the rental accommodations?

If you stay in the rental accommodations, bed linen and towel packages are included. These will be ready for you upon arrival.

Can the car be parked at the accommodations?

At the campsite it is allowed to park one car at the spot. There is a parking space near the chalets where you can park your car. If you stay at the hotel you can park the car next to the hotel, the parking places are numbered which are the same as your hotel room number. If you are with several cars, you can park the other cars in the large parking lot

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